Siemens Gogaset IP Phones User Manual


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SIEMENS GIGASET IP PHONES USER MANUAL


Making IP Calls


Basic Calling

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  • To make an IP call just dial the number and then press the talk key (handset key) briefly (if the handset key is pressed for a long duration the phone will try to dial using the PSTN line).

OR

  • Dial the number and press the talk key briefly then press the handsfree key, this will activate the Speaker Phone function.

(Note. No dial tone is available if the handset / handsfree key is pressed prior to dialling, similar to a Cell phone call.)

Easy Dialling

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Using Lists, the options are:

  • Redial list
  • Calls list

Redial list

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The redial list contains the ten numbers last dialled with handset. If one of the numbers is in the directory that number will be displayed with the corresponding name.

To dial from the redial list:

  • press the talk key briefly
  • choose the number using the control key
  • press the talk key briefly. Then phone will dial the number.

Calls list

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The calls list contains the last 20 calls, depending up on the type of list set:

  • all calls
  • answered calls. In the list of answered calls, multiple calls from the same number are stored several times.
  • unanswered calls. In the list of missed calls, multiple calls from the same number will be stored once(the latest call). The number of calls from this number will be stored in brackets after the entry.

Call History

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To set up the gigaset so that it shows your preferred method of calls list:

For the A580:
Press menu>settings>base>call list type

For the A510:
Press menu>settings>telephony>call list type

Update to your preferred method.

Calling from the calls list

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  • To dial from the calls list, Press the message key, Press the control key down → Calls list
  • Select entry using the control key
  • Briefly press/press and hold the talk key. The number is dialled.

Receiving Calls


Answering Calls

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  • Press the talk key to receive the calls or
  • Press the handsfree key

Answering a Call Ringing at another extension/ Gro

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  • To pickup a call riniging at another extension Dial *8, Press the handset key briefly

During a Conversation


Transferring a Call

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  • Attended - You call the person to whom you are transferring the call and speak to them before you transfer the call.
  • Blind - You transfer the call without speaking to the other party to whom you are transferring the call.

Performing an Attended Transfer

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For the A580:

  • During an active call press *2, enter the extension number to which you want to transfer.
  • The other parties extension will ring.
  • When the other party answers you can communicate with them. Press the end call key to complete the transfer.
  • If the other party doesn't answer dial *1 and you will be able to talk to the original caller.

For the A510:

  • During an active call press ExtCall.
  • Dial the extension (or other number) you wish to transfer to and press the Dial key (the green button).
  • When the other party answers you can communicate with them.
  • Press the redial key (the R button) to complete the transfer.

Performing an Unattended (Blind) Transfer

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You can do a blind transfer by doing the following:

For the A580:

  • During an active call press *2, enter the extension number to which you want to transfer.
  • The other parties extension will ring.
  • Hang up the call to complete the transfer.

For the A510:

  • During an active call press ExtCall.
  • Dial the extension (or other number) you wish to transfer to and press the Dial key (the green button).
  • Press the redial key (press the R button twice) to complete the transfer.

Holding a Call

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  • Press the INT key on the key pad the call will go on hold. The caller will hear the hold on music.
  • Press the OK display key to retrieve the call.

Call Waiting

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Call waiting alerts you when you are on a call by ringing and displaying a status message that you have another incoming call. If you turn call waiting off, incoming calls do not ring your phone if you are on another call, and the caller hears a busy signal or message.

To answer the call

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For the A580:
Press Menu > Accept Call Waiting > OK

For the A510:
Hang up current call, then pick up call waiting.

To activate/ deactivate call waiting

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For the A580:
Press Menu > Select Services > OK > VoIP > OK > For All Calls > OK > CallWaiting > OK > Control key to choose On or Off > OK to Save

For the A510
Press Menu > Select Services > Calling Waiting > On/Off

For the C610
Press the right arrow key > Select features (black circle with 2 arrows option) > All Calls > Call Waiting > Activate/Deactivate > Confirm Changes

Using Mute

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  • You can deactivate the microphone in your handset during an external call(including conference call) . Your caller will not hear you but you can still hear them.
  • Press the MUTE display key to mute the handset (this will be the left hand button below the display).
    “Microphone is switched off” is shown in the display.

  • Press the ON display key to switch the microphone back on with the A580. For the A510 just press the mute button again.

Using the Speakerphone

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  • To use the speakerphone, press the handsfree key

Using the Headset

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  • Headset can be connected to the 2.5mm jack on the S67H, C47H & C38H handset models.

Forwarding calls

You can divert calls to another extension or landline so calls will forward through when coming into the handset automatically.

For the A580

  • Select menu > Select Services > VoIP > For All Calls > Call Diversion
  • Select the handset you wish to forward calls for and press ok

You can then enter the following fields:

  • Status: Activate/Deactivate call forward
  • Phone Number: The number to forward calls to
  • When: Select whether calls should forward All Calls/When Busy/No Answer

For the C610

*Press the right arrow key > Select features (black circle with 2 arrows option) > Select Services > Call Divert
*Select the handset you wish to forward calls for and press ok

You can then enter the following fields:

  • Status: Activate/Deactivate call forward
  • Phone Number: The number to forward calls to
  • When: Select whether calls should forward All Calls/When Busy/No Answer
  • Press Send to save forwarding.