12. Checking Invoices and Call Records


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CHECKING INVOICES AND CALL RECORDS

This demonstrates how to check and download invoices and call records


Invoices and Payments

To check and download invoices:

Navigate to Control Panel > Invoices and Payments and scroll to select the invoice you would like to select.


You can sort by invoices and payments or both, by clicking on the tabs at the top

At the top you will see your account summary and details for your account

You can also sort your queries by doc number, doc type, date, debit and amount owed. Simply click on the desired one from the task bar.

If you would like to download an invoice or payment, select the to download it as a PDF.


Call Records

To view carrier call records:

Navigate to Control Centre > Carrier Call Records

Then select the Billing Party from the drop down menu

You can also view records by day, weekly, monthly or customised.

You can also export and download records as a .CSV file.