Conferencing is available with C-Lite 2.0 and is very simple to set-up. You can program conference room numbers and PIN numbers (optional) and then allow access to the conference via a callflow number.
The maximum number of participants depends on the capability of the hardware being used but typically rooms can hold between 20 and 50 people comfortably.
Set-up Conference Call
To set-up a conference call facility with direct dial capability please follow the steps below:
- Firstly, add a callflow
- Click on click to add number
Add a number or extension
Drag the conference option from the right hand side across to the number added
Select add a conference
Add the conference details and then select save to create the conference
Confirm the call flow, by clicking save changes
Creating Multiple Conference Rooms
Conferencing on C-Lite 2.0 allows for multiple separate conference rooms, which allows for multiple conferences to be occurring at once. There are two steps to creating multiple conference rooms.
Step 1 - Set-up the Conference Access Number:
Create a new callflow
In the Actions box on the right hand side, select advanced.
Drag the Conference Service box from the callflow
Step 2 - Add Conference Rooms
In the tool bar, select VoIP services > Advanced > Conferences
Select add conference on the left hand side
Add conference details. Ensure that a conference number is entered under Conference Server
- Save the conference
Announce name when entering a conference
It is possible to have each caller name announced when they enter a conference. To have this configured for your conference service, please send an email to support.
When the announcement option is configured, the first time each user dials in they will be asked to speak their name which will then be saved against their user for future conferences as well. The first person who dials in will not be announced.