Conference Calling


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CONFERENCE CALLING


What is Conference Calling?

Conference calling is used when 3 or more people in different locations wish to be involved in the same telephone conversation.

How do I set up Conference Calling?

Simply contact our support team at support@conversanthq.com and we will do the rest.

How do I access Conference Calling?

Internally

The extension to dial internally will be advised by Conversant, once the conference calling feature has been set-up. You will be prompted for a PIN number, which is also advised by Conversant.

Externally

To get an external participant into the conference either:

  • Have the person call into your main number and then transfer the call to the conference room extension.
  • Call the person and then transfer the call to the conference room extension.

Conversant can set-up a dedicated direct dial number, which a caller can dial to enter the conference. This can be local, freecall, or an international number.

What does Conference Calling cost?

Conference calling is included free of charge with Conversant’s cloud PBX service. There are no per-minute charges, unless you are allowing external participants to access the conference room using a freecall number.