CHECKING INVOICES AND CALL RECORDS
This demonstrates how to check and download invoices and call records
Invoices and Payments
To check and download invoices:
Navigate to Control Panel > Invoices and Payments and scroll to select the invoice you would like to select.
You can sort by invoices and payments or both, by clicking on the tabs at the top
At the top you will see your account summary and details for your account
You can also sort your queries by doc number, doc type, date, debit and amount owed. Simply click on the desired one from the task bar.
If you would like to download an invoice or payment, select the to download it as a PDF.
Call Records
To view carrier call records:
Navigate to Control Centre > Carrier Call Records
Then select the Billing Party from the drop down menu
You can also view records by day, weekly, monthly or customised.
You can also export and download records as a .CSV file.